TERMS AND CONDITIONS

WEBSITE TERMS OF USE

By accessing any of the websites hosted on the following domains associated with PHMG, you signify your agreement to the Terms of Use / Disclaimer:

royalhotel.com.au

toxtethhotel.com.au

minskyshotel.com.au

humphreyshotel.com.au

humphreyshotel.com.au/restaurant

marrickvilleritzhotel.com.au

TRANSACTION CURRENCY
All transactions on PHMG websites are processed in AUD.

MARKETING PRE PAID EVENTS
Any cancellation of pre-paid marketing events at any PHMG Restaurant must be notified within 24 hours of the event’s date; otherwise, charges will occur.

SHIPPING AND DELIVERY POLICY
PHMG delivers products Australia-wide using Australia Post. At this time, international deliveries are not accepted through our website. For special orders, please contact us at functions@phmg.com.au.

Unless otherwise stated, shipping costs are influenced by the product(s) weight and your location. Exact shipping costs are calculated in the shopping cart and added to the order total before checkout.

Orders are dispatched via Registered Post within 3 business days, and shipping times are estimated between 5-7 business days, depending on your location within Australia.

CUSTOMER SERVICE POLICY
PHMG is committed to providing exceptional customer service and quality products. We strive to ensure that all products listed on our website are in stock, and pricing is accurate. Standard delivery timeframes are between 5-7 business days. If an ordered item is unavailable or we cannot fulfill your order, we will notify you within 3 business days to arrange an agreeable alternative item, backorder, or a full refund.

REFUND POLICY
Choose carefully, as PHMG does not normally provide refunds for changes of mind. Refunds or exchanges are available for faulty, wrongly described, or different products than those purchased on the website.

SECURITY POLICY
When purchasing from PHMG, your financial details pass through a secure server using the latest 128-bit SSL encryption technology. If you have questions regarding our security policy, contact us.

DISCLAIMER
PHMG endeavors to keep all information on its websites up-to-date, but prices, listings, articles, and information are subject to change and for informational purposes only. PHMG assumes no responsibility for errors or omissions on the websites. Verify all information via email or telephone.

TRADEMARKS
Publications, products, company names, content, graphical elements, or services referenced or used herein or on the site are the exclusive trademarks of their respective owners. Any use of trademarks is strictly prohibited without express permission.

LINKS TO THIRD PARTY WEBSITES
PHMG websites may contain hyperlinks to websites operated by parties other than those within PHMG. PHMG does not control these websites and is not responsible for their content. Inclusion of hyperlinks does not imply endorsement of the material or association with their operators.

LIMITATION OF LIABILITY
Neither PHMG nor its directors, employees, representatives, or the website developer, Internet Service Provider, or carrier will be liable for damages arising out of or in connection with the use of PHMG websites. This is a comprehensive limitation of liability applying to all damages of any kind.